Right

Carpetright.
Didn't seem to get it right.
When my wife & I visited it twice.

1st visit.
The only staff was in his seat.
On the phone laughing & talking sweet.

We're the only customers,
In a big empty shop near Exeter.
Left after the staff on the phone forever.

2nd visit.
Same shop but this time noone in a seat.
The only staff seemed to be quite sweet.

But he's from another branch.
As noone turned up in this branch.
He didn't stand a chance.

He didn't know much about the products.
Didn't know much about the after-service.
So we'd to leave empty-handed.

I'm not surprised it issued a profit warning,
As I see it coming,
http://www.telegraph.co.uk/finance/newsbysector/retailandconsumer/10355086/Carpetright-warns-on-profits-as-chief-executive-quits.html


Terence
Get it Right : Be a Customer, THEN a Shareholder
www.myboysmyboss.blogspot.com
E : tlai1388@hotmail.com